Shipping Policy

At Chrome Hearts, we aim to make your shopping experience simple and reliable. We carefully process every order and work to get your items delivered safely and on time.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. During busy periods, holidays, or promotional events, processing may take a little longer.

Shipping Times

Delivery times depend on your destination and selected shipping method.

• Standard Shipping: 7–15 business days

• Express Shipping: 4–8 business days

Please note that delivery times are estimates and may vary due to customs clearance, local carriers, weather conditions, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email. You can use the tracking information to follow your package until it arrives.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.

International Shipping

We ship to customers in many countries worldwide. International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. Any applicable charges are the responsibility of the customer.

Incorrect Address

Please make sure your shipping address is correct before completing your order. If an incorrect address is provided and the package is returned, additional shipping charges may apply for reshipment.

Delayed or Lost Packages

If your package appears to be delayed, please contact us with your order number and tracking information. We will work with the shipping carrier to help locate your order.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We are happy to assist you.